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Oz Hotel Luxury
Cartagena
,
Colombia
7.6
Rating
Very Good
Rated by Guests
25
Reviews
What to expect
Pros
🌟
Excellent customer service and friendly staff
🍹
Fabulous rooftop bar with great views and drinks
🍴
Delicious and varied buffet breakfast
💼
Convenient location near shops, restaurants, and beach
🛏️
Comfortable and cozy rooms
🌴
Beautiful terrace with a relaxing atmosphere
🔒
Free room upgrade with welcoming and helpful staff
🍷
Great food options at the restaurant with discounts for guests
🎉
Good value for money and quality vs price ratio
🛎️
Attentive and accommodating service from housekeeping to front desk
Cons
💡
Issues with room lighting and temperature control
📺
Intermittent TV reception and maintenance responsiveness
🍽️
Disappointing breakfast buffet with limited options and quality
💸
Unexpected or excessive charges for services like key replacement or taxi
😕
Inconsistent room sizes, some being too small
🔇
Noise disturbances from outside or thin walls affecting sleep quality
🏝️
Proximity to a noisy or potentially unsafe area
🚪
Privacy concerns with housekeeping entering rooms without permission
🚿
Issues with hot water availability in the shower
💰
Scams, hidden fees, or poor customer service experiences
What this place has to offer
Things to do and ways to relax
Tours
Services and conveniences
Concierge, Contactless check-in/out, Daily housekeeping, Elevator, Facilities for disabled guests, Food delivery
Internet access
Free Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spoken
English, Spanish
Where you'll be sleeping
19 m²
Classic Room
1 queen bed
19 m²
Double Room
1 double bed
19 m²
DOUBLE Double Classic
Junior Suite
28 m²
Suite
1 king bed
Classic Double Twin Room
Single Room
Junior Suite (2ad+1child)
Junior Suite (1 Pers)
Standard Room
What other guests say about this hotel
1
Oz Hotel Luxury
Cartagena, Colombia
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