Ambassador Suite, Club lounge access, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 King - Bed

Ambassador Suite, Club lounge access, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 King - Guestroom

Deluxe Suite, Club lounge access, 1 Bedroom Suite, 1 King - Bed

Executive Suite, Club lounge access, 1 Bedroom Suite, 1 King - Separate living room

Gereja Santa Perawan Maria - 2.17 km from property

Muhammad Cheng Hoo Mosque - 1.34 km from property

Monkasel (Submarine Monument) - 1.64 km from property

Club King, Club lounge access, Guest room, 1 King - Bed

2 Bedrooms Apartment, 2 Bedroom Apartment, Bedroom 1: 1 King, Bedroom 2: 1 Twin - Bed

One Bedroom Apartment, 1 Bedroom Apartment, 1 King - Guestroom

2 Bedrooms Apartment, 2 Bedroom Apartment, Bedroom 1: 1 King, Bedroom 2: 1 Twin - Separate living room

Premium King, Guest room, 1 King - Guestroom

3 Bedrooms Apartment, 3 Bedroom Apartment - Separate living room

Sheraton Surabaya Hotel & Towers

Name: Sheraton Surabaya Hotel & Towers
Address: Jalan Embong Malang 25-31, Surabaya, East Java, 60261, Indonesia
Rating: 9.37453874538745

Surabaya, Indonesia

Jalan Embong Malang 25-31, 60261

9.4Rating

ExceptionalRated by Guests

542Reviews

What to expect

Pros

😊Friendly and helpful staff
🌟Excellent location near a mall
🍽️Great dining experience
🏊Fantastic swimming pool
🛋️Comfortable and spacious rooms
🍳Delicious breakfast options
🏢Connected to a shopping mall
🛏️Cozy and comfortable beds
🚗Convenient parking facilities
🎶Live music entertainment in the restaurant

Cons

🚿Inconsistent water pressure in the shower
🦟Pest control issues in the bathroom
🏗️Facilities showing signs of aging
❄️Air conditioning may not be effective
🙅Lack of soundproofing in the rooms
🚘Unattended road traffic outside
🔊Noisy rooms due to poor sound insulation
💸High prices compared to value offered
🕰️Checkout process needs improvement
🥇Room for improvement in cleanliness

What this place has to offer

Things to do and ways to relaxFitness center, Foot bath, Hot tub, Massage, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Tennis court, Tours, Water sports (non-motorized)

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRestaurant [halal], Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Indonesian

Sheraton Surabaya Hotel & Towers is a popular choice amongst travelers in Surabaya, whether exploring or just passing through. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, 24-hour security, gift/souvenir shop, taxi service. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, separate living room, internet access – wireless (complimentary), non smoking rooms, air conditioning. To enhance guests' stay, the hotel offers recreational facilities such as hot tub, fitness center, sauna, outdoor pool, spa. Convenience and comfort makes Sheraton Surabaya Hotel & Towers the perfect choice for your stay in Surabaya.