Lobby
Entrance
Entrance
Lobby
Entrance
Lobby
Lobby
Lobby
Lobby
Suite
Suite
Swimming pool
Swimming pool
Junior Suite
Junior Suite
Balcony/terrace
Attractions
Deluxe Room
Banquet hall
Deluxe Room
Balcony/terrace
Restaurant
Deluxe Double or Twin Room
Balcony/terrace
Facilities
Standard Double Room
Facilities
Shower
Bathroom
Deluxe King Room
Deluxe King Room
Facilities
Bathroom
Facilities
Bathroom
Bathroom
Bathroom
Bathroom
Standard Double Room
Bathroom
Bathroom
Bathroom
Shower
Bathroom
Bathroom
Guestroom
Standard Two Beds
Attractions
Bar/lounge
Attractions
Standard Two Beds
Attractions
Bar/lounge
Attractions
Attractions
Deluxe Double or Twin Room
Banquet hall

Hotel Imperial

Veracruz, Mexico

Miguel Lerdo #153, 91700

5.9Rating
AverageRated by Guests
44Reviews

What to expect

Pros

  • 🏰Historic building with charm and character
  • 🍳Delicious breakfast served at the hotel
  • 🛏️Impeccably clean rooms and comfortable beds
  • 🎶Charming music ambiance in the hotel
  • 🤝Friendly and helpful concierge service
  • 🍺Enjoyable people-watching from the hotel's location
  • 🌴Nice view of the cathedral, Zocalo, and palm trees from front rooms
  • 💵Affordable rates for budget-conscious travelers
  • 🎉Convenient location for festivities and events nearby
  • 🎨Beautiful art-deco lobby and elevator

Cons

  • 🔧Multiple maintenance issues like AC, TV, and elevator not working
  • 🚿Lack of hot water for showers
  • 🗑️Presence of mold in the bathroom
  • 🕷️Reported cleanliness issues and presence of insects
  • 💰Inconsistent pricing and billing practices
  • 🤷Unhelpful and rude reception staff
  • 🛠️Hotel in a state of disrepair needing major renovations
  • 🔊Noise disturbances, especially during weekends
  • 🏋️Lack of gym facilities and pool maintenance issues
  • 🍽️Negative reviews on restaurant service and food quality

What this place has to offer

Services and conveniencesDaily housekeeping, Elevator, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish

Hotel Imperial Veracruz is perfectly located for both business and leisure guests in Veracruz. Featuring a satisfying list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at Hotel Imperial Veracruz. Linens, sofa, towels, closet, air conditioning can be found in selected guestrooms. The property offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Hotel Imperial Veracruz.

Where you'll be sleeping

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43 m²

Suite

1 queen bed & 1 queen bed

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29 m²

Junior Suite

1 double bed & 1 sofa bed

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16 m²

Standard Two Beds

2 double beds

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Deluxe Room

1 queen bed

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Standard Double Room

1 double bed

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Deluxe King Room

1 queen bed

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Junior Suite with Balcony

1 king bed

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Deluxe Double or Twin Room

2 double beds

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43 m²

Presidential Suite with City View

1 king bed

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16 m²

Standard Room with Two Double Beds

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening -71.95% over the period.

Where you'll be staying