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Hermes Palace Hotel Medan

Name: Hermes Palace Hotel Medan
Address: Jalan Pemuda No.22, Medan, North Sumatera, 20151, Indonesia
Rating: 8.5547619047619

Medan, Indonesia

Jalan Pemuda No.22, 20151

8.6Rating

ExcellentRated by Guests

168Reviews

What to expect

Pros

👨‍👩‍👧‍👦Family-friendly hotel with accommodating extra bed options
🥐Delicious and enjoyable breakfast menu
🌆Strategically located in the city center with easy access to various places
🏨Affordable pricing making it a good value for money
👍Helpful and friendly staff providing excellent service
🚗Assistance with parking by hotel staff for convenience
👌High-end experience with luxury amenities and services
🍽️Good variety and quality of food options, including themed menus
🛏️Comfortable and spacious rooms perfect for families
🛠️Central location ideal for business travelers needing quick access to key areas

Cons

🛋️Room cleanliness could be improved, especially dust and dirty floor mats
🍴Limited breakfast options and taste not up to par with similar hotels
🔊Poor sound insulation in rooms leading to disturbances from neighboring guests
❄️Inconsistent AC performance, sometimes not cooling enough
🅿️Limited and congested parking situation may cause inconvenience
🛠️Rooms showing signs of aging and needing maintenance or repairs
👂Noise issues due to poor acoustic conditions, impacting sleep quality
🍲Lack of food variety and quality during breakfast service
🚗Limited parking space which may require assistance from staff for proper parking
🌆Creepy vibes on certain floors during nighttime, affecting overall comfort

What this place has to offer

Things to do and ways to relaxFitness center, Massage, Tours

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Chinese [Mandarin], Indonesian, Malay

Stop at Hermes Palace Hotel Medan – Managed by Bencoolen to discover the wonders of Medan. Both business travelers and tourists can enjoy the hotel's facilities and services. Take advantage of the hotel's free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, express check-in/check-out, luggage storage. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, non smoking rooms, air conditioning, wake-up service, desk. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including fitness center, massage. Hermes Palace Hotel Medan – Managed by Bencoolen combines warm hospitality with a lovely ambiance to make your stay in Medan unforgettable.