Exterior view
Reception
Lobby
Entrance
Hot spring bath
Hot spring bath
Shops
Facilities
Standard Twin Room - Non-Smoking - Guestroom
Restaurant
Hot spring bath
Restaurant
Extra Twin Room - Non-Smoking - Guestroom
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Extra Twin Room - Non-Smoking - Guestroom
Meeting room / ballrooms
Restaurant
Restaurant
Amenity (Guest room)
Restaurant
Restaurant
Amenity (Guest room)
Facilities
Superior Twin Room - Non-Smoking - Guestroom
Facilities
Standard Twin Room - Non-Smoking - Guestroom
Superior Twin Room - Non-Smoking - Guestroom
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null
null
null
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Restaurant
Restaurant

Henn na Hotel Kansai Airport Natural Hot Springs

Izumisano, Japan

1-23 Rinkuuourakita, 5980048

8.2Rating
ExcellentRated by Guests
787Reviews

What to expect

Pros

  • 🦖Unique robot dinosaur receptionist
  • 🔥Innovative technology like robot check-in and room features
  • 🏞️Scenic views of the sea and city
  • 🍜Access to Michelin-starred restaurant and local eateries
  • 🧖‍♂️Free access to onsen with relaxation areas
  • 📚Common leisure area with comic books and shops
  • 🚐Free airport shuttle service for convenience
  • 🛏️Comfortable and spacious rooms with unique amenities
  • 🧳Option to leave luggage free of charge after check-out
  • 🍴Good value for money and breakfast options

Cons

  • 🚶Inconvenient walk from the train station to the hotel with luggage
  • 🤖Technology glitches with in-room controls and services
  • 🍛Average food quality compared to Japanese standards
  • 💼Lack of hotel shuttle bus service to the airport
  • 💰Additional fees for onsen access despite expectations
  • ❌Refusal of refund in special circumstances like pandemic-related cancellations
  • 🛑Long queues and lack of staff assistance during check-in
  • 🌐Language barrier with terms and conditions in Japanese
  • 🛏️Uncomfortable pillows in some rooms
  • 🧹Presence of dust and cleanliness issues in certain areas

What this place has to offer

Things to do and ways to relaxMassage chair, On-site entertainment, Public bath, Sauna, Spa, Spa/sauna, Steamroom
Services and conveniencesContactless check-in/out, Daily housekeeping, Elevator, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!
Languages spokenEnglish, Chinese [Mandarin], Thai, Chinese [Cantonese], Korean, Vietnamese, Japanese

Where you'll be sleeping

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18 m²

Standard Twin Room

2 single beds

Twin Room (Ocean View) image 1
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18 m²

Twin Room (Ocean View)

2 single beds

Theater Twin Room image 1
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18 m²

Theater Twin Room

2 single beds

Relax Twin Room with Foot Massager image 1
Relax Twin Room with Foot Massager image 2
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Relax Twin Room with Foot Massager image 9
Relax Twin Room with Foot Massager image 10
18 m²

Relax Twin Room with Foot Massager

2 single beds

Theater Twin Room with Extra Bed image 1
Theater Twin Room with Extra Bed image 2
Theater Twin Room with Extra Bed image 3
Theater Twin Room with Extra Bed image 4
Theater Twin Room with Extra Bed image 5
Theater Twin Room with Extra Bed image 6
Theater Twin Room with Extra Bed image 7
Theater Twin Room with Extra Bed image 8
Theater Twin Room with Extra Bed image 9
Theater Twin Room with Extra Bed image 10
18 m²

Theater Twin Room with Extra Bed

2 single beds

Extra Twin Room - Non-Smoking image 1
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Extra Twin Room - Non-Smoking image 4
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18 m²

Extra Twin Room - Non-Smoking

1 sofa bed and 2 single beds

Phiten Twin Room image 1
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Phiten Twin Room image 4
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18 m²

Phiten Twin Room

2 single beds

Superior Twin Room - Non-Smoking image 1
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18 m²

Superior Twin Room - Non-Smoking

2 single beds

Accessible [Comfort] [Twin room] [Non-smoking] [City view] image 1
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29 m²

Accessible [Comfort] [Twin room] [Non-smoking] [City view]

Theater [Superior] [Triple room] [Non-smoking] [City view] image 1
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Theater [Superior] [Triple room] [Non-smoking] [City view] image 3
Theater [Superior] [Triple room] [Non-smoking] [City view] image 4
Theater [Superior] [Triple room] [Non-smoking] [City view] image 5
Theater [Superior] [Triple room] [Non-smoking] [City view] image 6
Theater [Superior] [Triple room] [Non-smoking] [City view] image 7
18 m²

Theater [Superior] [Triple room] [Non-smoking] [City view]

What other guests say about this hotel

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Where you'll be staying