Golden Phoenix Hotel Manila
8.0Rating
ExcellentRated by Guests
5,390Reviews
What to expect
Pros
- 🌟Excellent and friendly staff providing top-notch hospitality.
- 🍴Delicious and affordable food at the hotel restaurant/cafe.
- 🏨Great location within walking distance to shops and malls.
- 👍Professional and accommodating receptionist and concierge.
- 🏊Well-maintained pool and good amenities like easy-to-use safe in the room.
- 🥇World-class amenities at a budget-friendly rate.
- 🛏️Comfortable and spacious rooms with clean bedding.
- 🍳Delicious breakfast with a variety of options.
- 🏙️Convenient location close to Mall of Asia and transportation options.
- 🚗Helpful and accommodating staff assisting with luggage and directions.
Cons
- 🔧Rooms need better maintenance and updating.
- 💸Unexpected charges like holding deposits at check-in.
- 👎Long check-in process and delays in room readiness.
- 🚿Issues with bathroom amenities like missing towels and bathrobes.
- 🦟Reports of bugs and cleanliness concerns in the rooms.
- 🥞Limited or cold breakfast options, sometimes lacking utensils.
- 🚪Confusing layout and navigation within the hotel, especially with multiple elevators.
- ⌛Slow service responses and lack of urgency in fulfilling guest requests.
- 🤝Issues with check-out process, including delays and confusion over additional charges.
- 💼Lack of flexibility with check-in times and additional charges for services like late check-out.
What this place has to offer
Things to do and ways to relaxFitness center
Services and conveniencesConcierge, Daily housekeeping, Elevator, Facilities for disabled guests, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Filipino, Chinese [Mandarin], Japanese
Stop at Golden Phoenix Hotel Manila to discover the wonders of Manila. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping, private check in/check out are there for guest's enjoyment. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, clothes rack, scale, slippers, towels. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Manila has to offer are three great reasons you should stay at Golden Phoenix Hotel Manila.
Where you'll be sleeping
30 m²
Deluxe Room Twin
2 double beds
50 m²
Suite Room
1 king bed
28 m²
Deluxe King Room
1 king bed
60 m²
Executive Suite
1 sofa bed and 1 king bed
60 m²
Executive Suite King
1 king bed
18 m²
Superior Double Room - Non-Smoking
1 double bed
35 m²
Premier Twin
2 double beds
18 m²
Superior Twin Room - Non-Smoking
2 single beds
Deluxe Room
24 m²
Superior Room
1 queen bed and 2 single beds
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.