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Suite with Double Bed - Non-Smoking
Bar/lounge
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Standard Twin Room - Non-Smoking
Ballroom
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Standard Twin Room - Non-Smoking
Bar/lounge
Standard Family Room with One Double Bed and One Single Bed - Non-Smoking
Bar/lounge
Standard Double Room - Non-Smoking
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Standard Double Room - Non-Smoking
Restaurant
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Standard Single Room - Non-Smoking
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Best Western The Grand Hotel Hartlepool

Hartlepool, United Kingdom

Swainson Street, TS24 8AA

6.7Rating
GoodRated by Guests
151Reviews

What to expect

Pros

  • 🏨Lovely big room and spacious accommodation
  • 🅿️Convenient parking facilities
  • 👍Friendly and helpful staff
  • 🍽️Great Indian restaurant on-site
  • 🏙️Central location with easy access to amenities
  • 🛌Comfortable and quiet rooms for a good night's sleep
  • 🛁Clean and spacious bathrooms with baths
  • 🍲Decent breakfast options available
  • 🛋️Modern and comfortable furnishings in the rooms
  • 🏢Recently refurbished hotel with a fresh look

Cons

  • 🕰️Delayed check-in due to lack of staff at reception
  • 🚗Limited or challenging parking options
  • 🍳Disappointing breakfast quality and options
  • 🚭Presence of cigarette smells in some rooms
  • 🧊Issues with temperature control in the showers
  • 🔇Lack of soundproofing leading to noise disturbances
  • 💧Hot water supply issues in some rooms
  • 🔥Rooms being too warm or lacking proper ventilation
  • 🚪Inconvenient or malfunctioning room key access
  • 🕊️Disturbances from seagulls in the area

What this place has to offer

Services and conveniencesDaily housekeeping, Dry cleaning, Elevator, Laundry service
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish

Stop at Best Western Grand Hotel to discover the wonders of Hartlepool. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Service-minded staff will welcome and guide you at the Best Western Grand Hotel. Television LCD/plasma screen, heating, wake-up service, desk, alarm clock can be found in selected guestrooms. The hotel offers various recreational opportunities. Best Western Grand Hotel is an excellent choice from which to explore Hartlepool or to simply relax and rejuvenate.

Where you'll be sleeping

Standard Single Room - Non-Smoking image 1
Standard Single Room - Non-Smoking image 2
Standard Single Room - Non-Smoking image 3
Standard Single Room - Non-Smoking image 4
Standard Single Room - Non-Smoking image 5

Standard Single Room - Non-Smoking

1 single bed

Standard Twin Room - Non-Smoking image 1
Standard Twin Room - Non-Smoking image 2
Standard Twin Room - Non-Smoking image 3
Standard Twin Room - Non-Smoking image 4
Standard Twin Room - Non-Smoking image 5

Standard Twin Room - Non-Smoking

2 single beds

Standard Double Room - Non-Smoking image 1
Standard Double Room - Non-Smoking image 2
Standard Double Room - Non-Smoking image 3

Standard Double Room - Non-Smoking

1 double bed

Suite with Double Bed - Non-Smoking image 1
Suite with Double Bed - Non-Smoking image 2
Suite with Double Bed - Non-Smoking image 3

Suite with Double Bed - Non-Smoking

1 double bed

Standard Family Room with One Double Bed and One Single Bed - Non-Smoking image 1
Standard Family Room with One Double Bed and One Single Bed - Non-Smoking image 2
Standard Family Room with One Double Bed and One Single Bed - Non-Smoking image 3
Standard Family Room with One Double Bed and One Single Bed - Non-Smoking image 4

Standard Family Room with One Double Bed and One Single Bed - Non-Smoking

1 single bed and 1 double bed

Superior Double Room - Non-Smoking image 1
Superior Double Room - Non-Smoking image 2

Superior Double Room - Non-Smoking

1 double bed

Family Room, Multiple Beds, Non Smoking image 1

Family Room, Multiple Beds, Non Smoking

1 single bed and 1 double bed

Family Room, Multiple Beds, Non Smoking image 1

Family Room, Multiple Beds, Non Smoking

Room Assigned on Arrival image 1

Room Assigned on Arrival

SINGLE ROOM 1 SINGLE BED FOR NON-SMOKERS image 1

SINGLE ROOM 1 SINGLE BED FOR NON-SMOKERS

1 single bed

What other guests say about this hotel

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Where you'll be staying