Mercure Wien Westbahnhof Hotel
7.6Rating
Very GoodRated by Guests
3,033Reviews
What to expect
Pros
- 🌟Excellent location near public transportation
- 👍Helpful and friendly staff during check-in
- 🏨Variety of room sizes and amenities available
- 🛏️Comfortable beds and spacious bathrooms
- 🚇Close proximity to metro and tram stations
- 🍵Tea and coffee making facilities in rooms
- 🔑Easy check-in and checkout process
- 👩💼Good value for the price paid
- 🙌Surprisingly good experience compared to expectations
- 🌆Convenient for sightseeing and exploring the city
Cons
- ❄️Lack of air conditioning in some rooms
- 🚿Issues with water temperature control in bathrooms
- 🔇Noise disturbances from nearby street or tram line
- 💸Expensive breakfast options compared to local alternatives
- 🛠️Rooms showing signs of aging and needing renovations
- 🔒Inconvenience with door key malfunctions
- 😡Encountering rude behavior from some staff members
- 📞Lack of clear contact information for reception in rooms
- 🌡️Inconsistent room temperature control or lack of proper ventilation
- 🚪Difficulty with room allocation and multiple key issues
What this place has to offer
Things to do and ways to relaxNightclub, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Italian, Turkish, Hungarian, Romanian, Bulgarian, Croatian
Set in a prime location of Vienna, Mercure Wien Westbahnhof Hotel puts everything the city has to offer just outside your doorstep. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, car park, room service, restaurant. Television LCD/plasma screen, internet access – wireless, non smoking rooms, air conditioning, heating can be found in selected guestrooms. To enhance guests' stay, the hotel offers recreational facilities such as sauna. Friendly staff, great facilities and close proximity to all that Vienna has to offer are three great reasons you should stay at Mercure Wien Westbahnhof Hotel.
Where you'll be sleeping
25 m²
Privilege Room
1 queen bed
20 m²
Superior Room
2 single beds or 1 double bed
20 m²
Budget - Double Room
1 double bed or 2 single beds or 1 double bed and 2 single beds
12 m²
Budget - Single Room
1 single bed
12 m²
Standard Single Room
1 single bed
12 m²
Budget - Single Room
1 single bed
20 m²
Guest Room,2 Twin/Single Bed(S)
2 single beds
26 m²
Family Suite
1 queen bed and 1 sofa bed
26 m²
Junior Suite
1 queen bed and 1 sofa bed
Room ( The One for All )
2 single beds
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